wifi-ops@quito ~ %

$ sudo wifi-upgrade --office=quito --verbose

How to Fix
Your Wi-Fi

A deep dive into diagnosing and rebuilding office wireless — the Quito story

Stay tuned until the end, there will be a surprise for you!

● signal: strong band: 6ghz latency: 4ms

~/problem

$ cat /var/log/complaints.log

The Problem

People were complaining about the Wi-Fi at the Quito office
Slow speeds, constant disconnections, unreliable video calls
Some people had given up and used mobile data
The gaming crew couldn't play Smash Bros at lunch anymore

// mission

              Diagnose, redesign, and deploy enterprise-grade Wi-Fi — without
              enterprise-grade budget.
            

              ## /var/log/wifi/complaints.log

              [09:14]
              ERR wlan0: deauthentication
              reason=3

              [09:15]
              WARN signal:
              -82 dBm (weak)

              [09:17]
              ERR DHCP timeout on
              aruba-02

              [09:21]
              WARN channel 6:
              14 competing APs

              [09:23]
              ERR client roamed to
              netlife-modem

              [09:24]
              ERR packet loss:
              34%

              [09:30]
              WARN zoom: "you're on mute"
              x47

              [12:01]
              CRIT smash_bros:
              NAT traversal failed

              [12:02]
              ERR aruba-01:
              firmware EOL
            

~/basics/emr

$ man wifi

How Wi-Fi Works

Wi-Fi is just electromagnetic radiation — photons, same as visible light
Your device emits and receives EMR at specific frequencies (2.4 / 5 / 6 GHz)
Multiple devices = conflicts. They must choose channels (sub-frequencies)
Anything can cause interference: walls, microwaves, humans, other APs
Wi-Fi radiation is non-ionizing — it's not harmful. Don't worry.

~/basics/channels

$ iwlist wlan0 channel

Channels & Overlap

Channels are sub-bands within a frequency
2.4 GHz has only 3 non-overlapping channels: 1, 6, 11
Overlapping channels = interference hell
Protocols detect collisions and retransmit packets

> only channels 1, 6, 11 don't interfere with each other

~/basics/channels-5ghz

$ iw phy0 channels | grep "5 GHz"

5 GHz Channel Map

25 non-overlapping channels across 4 UNII bands. DFS channels require radar detection.

~/basics/channels-6ghz

$ iw phy0 channels | grep "6 GHz"

6 GHz Channel Map

1200 MHz of clean spectrum. No DFS, no overlap, no legacy devices. WiFi 6E/7 only.

~/basics/duplex

$ ethtool eth0 | grep Duplex

Why Cables Are Better

Wi-Fi is half-duplex — can't send and receive at the same time
Exception: WiFi 7 MLO (Multi-Link Operation) — multiple bands simultaneously
Ethernet cables are full-duplex — simultaneous TX and RX
Cables can have interference too, but far less susceptible than wireless
This is why Franco always says: "use a cable if you have problems"

// fun fact

              Fiber optic is immune to electromagnetic interference — it uses
              light in glass, not electrons in copper.
            

~/diagnosis

$ grep -r "ERROR" /var/log/wifi/

Root Causes

Old Aruba APs — discontinued, no support, likely zero-day exploits
Arubas were interfering with each other, even on 5 GHz. At one point we had to turn one off so the other would work
2.4 GHz chaos — massive interference from neighboring networks
Netlife modem trap — same SSID + password as our APs, users unknowingly connected to it, bypassing load balancer
No way to disable Netlife's built-in Wi-Fi — we don't own the modem

● aruba-01: offline ● aruba-02: degraded ● netlife-modem: rogue

~/analysis/survey

$ wifiman --survey quito-office/

Wi-Fi Survey with WiFiMan

WiFiMan — free app by Ubiquiti, no ads, no subscriptions
AR mode overlays signal data on real-world view. Works better on Android than iOS
Can't hold the AP with your hand while scanning — your body blocks the signal and ruins measurements
Small repositioning = huge impact on coverage

WiFiMan AR signal strength scan showing heatmap overlay on real office

> WiFiMan AR signal scan — green/yellow = strong, red = weak

~/demo

$ wifiman --live

DEMO

~/analysis/heatmaps

AP Placement Scenarios

Three different AP placements tested. Small changes in position → dramatically different coverage maps.

Scenario A

Scenario B

Scenario C

~/installation/day-one

Installation Day

Optimal placement confirmed — time to mount the new UniFi APs.

mounting_in_progress.jpg

unifi_u7_pro_mounted.jpg

~/installation/lessons-learned

Lessons Learned

What we figured out after the initial setup.

$ Configure and survey one AP at a time — disable the others to get clean measurements
$ Find the maximum transmitting power for each AP so roaming works correctly
$ Run a separate Wi-Fi survey for each frequency band — 2.4, 5, and 6 GHz behave very differently
$ Collect interference & channel usage metrics before choosing your channels
$ "Automatic" isn't always best — we preferred configuring channels manually for full control

UniFi Channel Plan — channel selection across 2.4, 5, and 6 GHz bands

unifi_channel_plan.png

~/tips/general

General Wi-Fi & Networking Tips

~/myths/router

Your "Router" Is Actually 5 Devices

That box from your ISP does way too many things at once.

~/myths/busted

Wi-Fi Myths: Busted

❌

"More Mbps = better internet" → Latency and resource locality matter just as much

❌

"More access points = better coverage" → They interfere with each other. 2 well-placed APs > 5 random ones

❌

"Just buy a Wi-Fi repeater" → Repeaters halve bandwidth and add latency. Terrible idea.

❌

"Wi-Fi radiation is dangerous" → It's non-ionizing. Same as visible light, just a different frequency.

❌

"My password is wrong" → PSK handshake can fail for other reasons — it's not always the password.

❌

"Bigger antennas = better Wi-Fi" → Larger antennas don't mean more coverage or a better experience. Placement and configuration matter far more.

~/specs/bands

2.4 vs 5 vs 6 GHz

Property	2.4 GHz	5 GHz	6 GHz
Range	Long ~45m	Medium ~25m	Short ~15m
Speed	Slow ~150 Mbps	Fast ~1 Gbps	Fastest ~2+ Gbps
Interference	Very high	Medium	Very low
Channels	3 non-overlapping	25 non-overlapping	59 non-overlapping
Wall penetration	Good	Fair	Poor
Standard	WiFi 4 (802.11n)	WiFi 5/6 (ac/ax)	WiFi 6E/7 (ax/be)

// our choice

          5 GHz + 6 GHz — no neighbor interference, fast enough for everyone,
          office is small enough for the range.
        

~/specs/wifi7

$ iw phy0 info | grep MLO

WiFi 7 & MLO

Multi-Link Operation (MLO) — the game changer in WiFi 7
A single device uses multiple bands simultaneously (2.4 + 5 + 6 GHz)
This effectively makes Wi-Fi full-duplex for the first time
Our APs support 4x4 MIMO — four spatial streams at once

// how signals work

          Data is encoded by modulating the
          frequency and
          phase of radio waves.
          More antennas = more simultaneous data streams = more throughput.
        

~/gaming/nat

Why Smash Bros Fails at the Office

P2P games need Open NAT. Our strict firewall rules and lack of IPv6 make that impossible.

~/solution

$ systemctl start wifi-upgrade.service

The Solution

New hardware, better placement, zero subscriptions.

02

~/solution/hardware

New Hardware Stack

2x UniFi Access Points

WiFi 6E/7, 4x4 MIMO, POE powered. Placed optimally after WiFiMan survey.

UniFi Network Switch

10 Gbps backbone, POE for APs, SFP uplink. Room to grow.

Qotom Server (Proxmox)

Runs OPNsense VM for routing, firewall, load balancing. Connected via SFP.

EcoFlow Power Station

Backup power for the entire network stack. No more outages during blackouts.

OPNsense (Virtual)

Load balancing Netlife + Starlink, VLANs, guest network, DNS, firewall rules.

Dual WAN: Netlife + Starlink

Primary + failover. Load balanced. Looking for a 3rd provider.

~/solution/topology

Network Topology

~/infra/cables

$ ethtool -S eth0 | grep error

Cables, Fiber & Grounding

Higher bandwidth copper cables = more susceptible to EMI without proper grounding
Fiber optic is immune to electromagnetic interference — light in glass, not electrons in copper
The Quito office rack has no electrical ground — this is a known area for improvement

// why it matters

              Without proper grounding, high-bandwidth copper (Cat6a, 10GBase-T)
              picks up interference from power lines and other sources. Fiber
              sidesteps this entirely.
            

~/security

$ airmon-ng start wlan0

Wi-Fi Security Considerations

Old Arubas had no security patches — likely vulnerable to known exploits
ISP equipment (Netlife modem) doesn't give admin access — we can't lock it down
Guest network + VLANs now provide proper network segmentation

~/solution/unifi

Why UniFi?

No subscriptions — one-time purchase, full features forever
Beautiful, intuitive management UI (vs. Aruba's clunky interface)
Self-hosted controller — no cloud dependency, we own our data
Easy VLAN setup, guest networks, traffic analytics
UniFi Planner — upload your floor plan and simulate AP placement before buying

// subscription rant

              Enterprise networking has been plagued by subscription models long
              before SaaS was trendy. We chose open, subscription-free hardware
              on principle.
            

UniFi Network console — dashboard with traffic analytics, Wi-Fi clients, and AP management

unifi_console.png

~/config/vlans

$ ip link show | grep vlan

VLANs & Guest Network

LAN

Main network. Default interface for staff devices.

Guest

Internet only. Isolated from all internal networks.

IoT VLAN

Smart devices, cameras. Isolated. No cross-VLAN access.

Servers VLAN

Infrastructure servers. Restricted access, high priority.

Servers Staffed VLAN

Staff-accessible servers. Controlled cross-VLAN routing.

Unassigned Interface

Disabled. No traffic allowed. Placeholder for future use.

// before

          Guest networks didn't work because our previous router and main switch
          had faulty VLAN management. Now they work perfectly.
        

~/config/wan

$ opnsense-cli gateway status

Load Balancing & Failover

Netlife as primary — fiber, low latency, good for real-time comms
Starlink as failover — satellite, higher latency, but great bandwidth
OPNsense handles automatic failover — if Netlife drops, traffic routes through Starlink
We prevented users from connecting directly to the Netlife modem's Wi-Fi
Actively looking for a 3rd ISP for more redundancy

● netlife: 120ms ● starlink: standby ● failover: armed

~/truth

$ dig everything.broken

It's Always DNS

No matter what problem you think you have, check DNS first. It's always DNS.

~/summary

Key Takeaways

Survey before you deploy — WiFiMan is free (by Ubiquiti). Test one AP at a time, per frequency band.
Less is more — 2 well-placed APs beat 5 random ones. More APs can make things worse.
Separate your functions — dedicated AP, switch, firewall, router, DNS/DHCP instead of one ISP box doing everything
Use 5/6 GHz whenever possible — less interference, more channels, faster. Configure channels manually.
Avoid subscription hardware — you can build enterprise-grade infra without recurring costs
Bigger antennas and more Mbps don't mean better Wi-Fi — placement, latency, and proper configuration matter more
Ground your cables — higher bandwidth copper is more susceptible to EMI. Use fiber where possible.
It's always DNS — and sometimes it's also the NAT and the firewall rules

wifi-ops@quito ~ %

$ read -p "Questions? " answer

Q&A

Ask anything about the setup, decisions, or networking in general.

● wifi: operational lunch: generoso smash bros: still broken (NAT)

wifi-ops@quito ~ %

$ sudo raffle --pick-winner

Raffle Time!

Thank you for staying!

// prizes

              Raffle for attendees — let's see who wins!

● wifi: operational raffle: in_progress luck: random()

How to FixYour Wi-Fi

The Problem

How Wi-Fi Works

Channels & Overlap

5 GHz Channel Map

6 GHz Channel Map

Why Cables Are Better

Root Causes

Wi-Fi Survey with WiFiMan

DEMO

AP Placement Scenarios

Installation Day

Lessons Learned

General Wi-Fi & Networking Tips

Your "Router" Is Actually 5 Devices

Wi-Fi Myths: Busted

2.4 vs 5 vs 6 GHz

WiFi 7 & MLO

Why Smash Bros Fails at the Office

The Solution

New Hardware Stack

2x UniFi Access Points

UniFi Network Switch

Qotom Server (Proxmox)

EcoFlow Power Station

OPNsense (Virtual)

Dual WAN: Netlife + Starlink

Network Topology

Cables, Fiber & Grounding

Wi-Fi Security Considerations

Why UniFi?

VLANs & Guest Network

LAN

Guest

IoT VLAN

Servers VLAN

Servers Staffed VLAN

Unassigned Interface

Load Balancing & Failover

It's Always DNS

Key Takeaways

Q&A

Raffle Time!

How to Fix
Your Wi-Fi